BogetonHelp

Cancel or change plan

It’s all done from your Apple or Google account, in two taps; Plus stays open until the end of the paid period.

On this page
  1. On iPhone
  2. On Android
  3. What happens next
  4. A refund

Your subscription is managed by the store that charges it. The quickest way: Account › Subscription › Manage my subscription, which opens the right page.

On iPhone

  1. Settings › your name › Subscriptions.
  2. Tap Bogeton.
  3. Cancel Subscription, or choose another plan.

On Android

  1. Open Google Play, tap your profile › Payments & subscriptions › Subscriptions.
  2. Tap Bogeton.
  3. Cancel subscription, or change plan.

What happens next

  • Plus stays open until the end of the period already paid, then your account goes back to Free. Your tracking and history are kept: everything reopens if you take Plus again.
  • During the free trial, cancelling ends the trial with no payment.
  • With the 12-month commitment, you commit to 12 monthly payments: cancelling stops the renewal at the end of those 12 months.

A refund

Payment goes through Apple or Google: refunds are requested from them. On iPhone, at reportaproblem.apple.com; on Android, from your order in Google Play. The Bogeton team can help you with the request: contact support.

Still stuck?

Write to the team: a real person answers, usually within 2 working days.

Contact support