BogetonHelp

Night listening stopped

A closed app, a call, another app using the microphone or a flat battery: how to keep listening until morning.

In the morning, Bogeton tells you what happened: microphone cut, microphone silent part of the time, or listening too short (less than 2 hours).

The most common causes

  • Bogeton closed from the app switcher: leave it open or in the background, without swiping it away.
  • A call or another app taking the microphone (voice recorder, video call): listening resumes when the microphone is free, but the night may be incomplete.
  • Battery: put the phone on charge.
  • Battery saving (Android): set Bogeton’s battery use to Unrestricted.

The night isn’t lost

  • Night not filed yet: the listening is kept on the phone and filed the next time you open the Sleep tab.
  • Night kept: your bedtime and wake-up are logged, even if the listening wasn’t enough to analyse it.

Still stuck?

Write to the team: a real person answers, usually within 2 working days.

Contact support