Troubleshooting
When something doesn’t work as expected: the fixes that solve almost everything.
6 articles
- Without a connection: what happensMeals, workouts and nights logged offline are kept on the phone and sent as soon as you’re back online.
- Notifications don’t arrivePermission, Focus mode, battery saving: the checks that solve almost every case.
- Your steps or nights aren’t coming inHealth data arrives when you open the app: check permissions and that your watch writes to Health.
- Night listening stoppedA closed app, a call, another app using the microphone or a flat battery: how to keep listening until morning.Bogeton Plus
- I can’t sign inWrong password, a different Apple or Google account, lost two-factor code: the fixes.
- Contact supportA real person answers, usually within 2 working days. Here’s how to write for a quick answer.
Still stuck?
Write to the team: a real person answers, usually within 2 working days.